<![CDATA[Geriatric and Family Mental Health - Blog]]>Tue, 30 Jan 2024 04:24:20 -0800Weebly<![CDATA[Why Your Doctor is Charging You for Everything]]>Wed, 06 Mar 2013 16:19:36 GMThttp://gfmhs.com/blog/why-your-doctor-is-charging-you-for-everythingA friend recently complained that her doctor's policy was that a well-woman visit was free, but if the patient asked a question about a medical condition then the doctor would charge a $50 co-pay.

Why? Because the insurance would pay for the well-woman visit, but not for the medical assessment, intervention or advice at the same visit.

The doctor wanted to be paid for every service provided. How greedy is that?

Insurance companies have become so efficient at reducing and/or denying payment to doctors that medical practices are having trouble keeping their doors open. When insurance companies reduce payments to doctors, the costs are then passed on to the patients.

Next time your doctor charges you for something ridiculous, don't get mad at the doctor. Hold the insurance companies accountable for maximizing their profits on the backs of doctors, and ultimately the patients. 
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<![CDATA[Resources]]>Mon, 04 Feb 2013 04:39:16 GMThttp://gfmhs.com/blog/resourcesWhen my family first suspected that my father had Alzheimer's disease we could not find a doctor who could help us. We found one psychiatrist who advertised in the yellow pages an "interest in Alzheimer's". That was in the mid-1980s. A lot has changed since then. There is a lot of support for people with dementia, and for their family and caregivers. Diagnostic accuracy has improved. Medical interventions have improved, and so have behavioral/environmental interventions.
 
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<![CDATA[Antecedents]]>Sat, 02 Feb 2013 17:43:47 GMThttp://gfmhs.com/blog/antecedents"Which came first, the chicken or the egg?" is one of the most famous questions of all time, and it points to an important fact:

Something always comes first.

I hear this a lot when I talk to people. "I never know when he is going to snap at me," someone might say. My automatic response is: "What happened right before he snapped at you?"

"What happened right before?" is one of the most powerful questions we can ask ourselves when we are looking to understand something.

In the example above a typical response would be something like, "I don't know. I just brought in the groceries. He didn't offer to help. I asked him if he was going to help or if he was going to keep watching t.v. and let me do all of the work."

Oh. So he snapped at you...right after you sent the message that he his a lazy good-for-nothing. And the words aren't the most powerful part of the message. The tone is. What tone of voice does one use when asking someone if they are going to continue to be selfish?

Another way of communicating disgust or disdain for another person is to ask them a rhetorical question that presupposes an undesirable quality. For instance, "Are you going to let me do all the work?" automatically sends the message "You are the type of person who is going to let me do all the work". Clearly, someone who lets someone else do all the work is not a very good person.  But there is no way to effectively argue against a rhetorical question. The rhetorical question creates the message: "You are the way I describe you to be." It is passively hostile, and it leaves the sender of the message feeling powerful and the receiver of the message feeling defeated and put-down.

In the scenario above, the typical response to the question "What happened before" will begin with the person feeling like they are being accused of being to blame for being snapped at. "What do you mean he snapped at me because I was hostile toward him? You are blaming me for him snapping at me!"

No. What I am doing is pointing out that every action is a response to something that happened before.  Every action is a reaction.

Take the scenario: He snapped at her after she complained that she was doing all the work. She complained that she was doing all the work because...she was doing all the work. She was tired. She was feeling more like a servant than a partner. She was frustrated. She definitely had a point to make.

My point is that we often communicate ineffectively. A different message would have been sent if he had said, "I am sorry that you are doing all the work. I feel terrible that my arthritis makes it painful for me to move, and that I avoid moving even to help you. I feel inadequate because I am not doing things that will help you, my partner."

A different message would have been sent if she had said something like, "I am feeling burned out. I am feeling frustrated and overwhelmed. I feel like it is all on my shoulders. Even if you cannot help me, I know that I need more help than I am getting."

I see this a lot with people who have dementia and their caregivers. Caregivers will complain that the person with dementia is ill-tempered. I will do a very subtle "behavior-chain analysis" in which I help the caregiver tell the story of what happened. I will point out the likely triggers for the person with dementia to express ill-temper. The caregiver will feel blamed and further overwhelmed. I will teach the caregiver to identify the antecedent...and in the process, to resist the temptation to personalize the blame and responsibility for everything that is happening.

It's a process.  It's a process of learning and growing and changing.

Learning and growing and changing comes second. Experiences come first. Guidance and support help convert experience into learning, growing and changing.

Good luck.  Keep up the good work! Your efforts mean that you care, even if the results are not always what you want them to be.

Until next time...

G.
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<![CDATA[We Can't Do It Alone]]>Fri, 01 Feb 2013 15:38:27 GMThttp://gfmhs.com/blog/we-cant-do-it-aloneI often reflect on what makes caregiving more or less effective. Research indicates that people who are open to help from others tend to have an easier time as caregivers.  Toward that end, I am going to try to add some links that might be helpful.


National Council for Aging Care
Aging in Place
www.aginginplace.org/resources/

Caregiver Action Network
http://caregiveraction.org/

Area Agency on Aging
http://www.aaaphx.org/

Administration on Aging
http://www.aoa.gov/

Center for Disease Control
http://www.cdc.gov/injury/index.html#1
Good luck in everything you do. Caregiving is the unsung heroism of our generation!
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<![CDATA[Depression Screening per USPSTF]]>Sat, 26 Jan 2013 21:33:56 GMThttp://gfmhs.com/blog/depression-screening-per-uspstfToday I am reviewing the rules for screening patients for depression. There is something called "PQRS" - it's for physicians and other providers to report on the services they provide to Medicare beneficiaries.  I don't know if the link below will show up, but this is what Medicare has to say about it.

Bottom line: It's good for healthcare providers to assess patients for depression. We can do more when we know there is a problem.
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<![CDATA[Welcome!]]>Tue, 22 Jan 2013 22:11:29 GMThttp://gfmhs.com/blog/welcomeI am a geriatric care professional but I was a caregiver once, too
Welcome to my new blog.  Being new to blogging, I don't really know how this is going to evolve. That's the idea. Let's just see what evolves.

That's one of the things I learned as a caregiver to my father. He had Alzheimer's disease. Fortunately I was in graduate school at the time, and my graduate school required that I have 50 hours of psychotherapy. That 50 hours turned into several years of psychotherapy, from which I learned a lot.

Between the experience of helping my father and the experience of being in psychotherapy, just seeing what evolves, holding the tension of the not knowing, is one of the skills that I developed. Of course, some people look at me and think I'm not doing anything. What they do not realize is that waiting is an action. As John Lennon supposedly said, "Life is what happens to you while you are off doing other things."

I also learned that every person with dementia has a code. If you know the key to the code, you can engage with them comfortably and reliably. If you heard my dad and me talk, you'd think we were two crazy people. It wasn't the words that mattered. It was the tone. It was the feeling. I learned that people do not communicate with only words. I learned that people communicate by everything else: the tone, the enthusiasm at the first contact, the comfort with silence.

Enough rambling for now. I wish you well on your journey. Hope to see you again.

--G
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